Frequently Asked Questions

For nearly three decades, Midwest Garage Door Company has been a leading provider of garage door and opener services in the area. Since its establishment in 1994, we have been dedicated to delivering top-tier installation, repair, and maintenance solutions for residential, industrial, commercial, and agricultural clients. Our service area covers Central and Southern-Central Illinois, and we take great pride in offering our valued customers high-quality products and a hassle-free experience.

Midwest Garage Door Company was founded on a commitment to delivering superior and personalized customer service, consistently staying ahead with the latest products and industry technology. To learn more about garage doors and openers, review our frequently asked questions below. Just click the plus button next to the question to see the answer.

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Garage Doors & Openers FAQs

How Often Should I Replace My Garage Door?

With the right maintenance, the average garage door lasts about 30 years.

WHAT ARE INDICATIONS THAT A GARAGE DOOR SHOULD BE REPLACED?

If the garage door has significant wear and tear to the door itself or any of the moving parts, the door is not opening or closing properly, or additional safety issues appear, you should consider replacement.

WHAT MAINTENANCE DOES A GARAGE DOOR NEED?

In general, garage doors require periodic inspections to go over any wear and tear. Check for rust, and look to see if the springs are too relaxed and need to be re-tensioned. Tighten any hardware that needs it and remove debris from any sensors and tracks.

WHAT IS A LIFTMASTER PREMIER DEALER?

Liftmaster Premier dealers are full-service door dealers that are recognized for premier sales and installation of Liftmaster garage door openers.

HOW OFTEN SHOULD I HAVE MY GARAGE DOOR SERVICED?

Garage doors and electric openers are the largest moving items in your home. Safety is a factor; therefore, it is recommended that your garage door be professionally lubricated and adjusted annually or semi-annually depending on usage. Check out the Service/Maintenance section of this site to learn about the services we provide and other maintenance tips.

WHEN A SPRING BREAKS ON MY GARAGE DOOR, SHOULD I REPLACE BOTH OR JUST ONE?

We recommend replacing extension and torsion springs in pairs. The likelihood of the second spring breaking and/or your garage door not balancing may result in more expense, problems and downtime if only one spring is replaced.

IS IT SAFE TO REPLACE MY OWN GARAGE DOOR SPRINGS?

Safety is a factor, and due to the high torque on the springs, we recommend you have them replaced by a certified garage door technician.

CAN I PURCHASE A NEW REMOTE CONTROL (TRANSMITTER) FOR MY GARAGE DOOR OPENER?

Some older garage door opener models do not have remote controls available; however, most newer models are available. In order for us to correctly diagnose which model you will need, we must first know the model and radio frequency of the remote control. Visit the Residential or Commercial Garage Door Openers section of this site to view the openers that we offer.

CAN I PAINT MY GARAGE DOOR?

Yes, our wood and steel doors can be painted with a quality exterior latex paint. Follow the manufacturers' recommendations for preparation, painting, and warranty exclusions.

DO I HAVE TO REPLACE MY ENTIRE GARAGE DOOR IF A SMALL SECTION OR CERTAIN SECTIONS ARE DAMAGED?

In many cases, replacing a section of your garage door is an option depending on whether or not it is still in production, or if the rest of the door is in good condition. Sometimes the better solution is to replace the complete door. Contact us to learn more about your options.

WHY DOES MY GARAGE DOOR START TO CLOSE, BUT ONLY GO DOWN A COUPLE INCHES AND REVERSE?

If the lights on the motor assembly flash on and off several times, the safety sensors cannot see each other. Something could be blocking them or they may have been knocked out of alignment. If the lights do not flash on and off, the sensitivity setting may need to be adjusted. A mechanical problem could have occurred and it is recommended that maintenance be performed by a certified technician. Contact us to schedule your maintenance or service appointment today.

WHEN BUILDING A HOME, WHEN SHOULD I SCHEDULE GARAGE DOOR INSTALLATION?

The sooner the better. We can help you select which products are best for you and help you with the dimensions

Contact or Visit Midwest Garage Door Company Today

The team at Midwest Garage Door Company is eager to help you with all your garage door installation, repair, and maintenance needs. We service homes and businesses in Springfield, Chatham, Sherman, Rochester, Litchfield, New Berlin, Jacksonville, Decatur, Carlinville, Pleasant Plains, Ashland, Taylorville, Shelbyville, Lincoln, Edwardsville, Alton, Staunton, Belleville,  Collinsville, Effingham, Vandalia, Altamont, Jerseyville, and all areas in between!

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