Frequently Asked Questions

Below are some frequently asked questions about Midwest Garage Door Company and the products and services we offer. Just click the plus button next to the question to see the answer.

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Company Information

What areas do you service?

While our business is located in Pawnee, IL, we offer services to Springfield and the surrounding area, extending out approximately a 75-mile radius. Contact us to confirm service in your area.

How long have you been in business?

Midwest Garage Door Company was founded in 1994 in Pawnee, IL and still today remains a leading provider of garage doors, openers and other accessories. For more information, please visit the About Us section of this site.

What methods of payment do you accept?

We accept cash, checks, Visa, MasterCard and Discover.

Will the installer call me before he or she comes?

Yes, we will gather all pertinent information before heading your way. In most cases, the installer will call you prior to arriving to complete your installation, service or repair.

Do you offer any type of warranty?

Yes, our warranty covers 18 months up to 3 years on various products. Contact us for more information.

Do you provide free estimates?

Yes, our sales staff will come to your home and provide a free written estimate for replacement of garage doors, openers, and sections.

Are your installers certified?

Yes, all of our installers have earned their certification through the Institute of Door Dealer Education and Accreditation. All installers require testing and a minimum of two years of experience. All non-certified installers are registered in the program and must be certified upon reaching their two years of experience.

What is an I.D.E.A. accredited dealer?

IDEA, or Institute of Door Dealer Education, is a voluntary program in which applicants must complete a comprehensive six-part study course covering all aspects of the residential and commercial door and access systems industry. We are the only company in the Springfield area to meet all IDEA certification standards..

What is the U.S. Department of Labor Apprenticeship Program?

This Apprenticeship is a combination of on-the-job training and related instruction in which each member of our team learns the practical and theoretical aspects of a highly skilled occupation. Apprenticeship programs can be sponsored by individual employers, joint employer and labor groups, and/or employer associations.

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