Frequently Asked Questions

While our business is located in Pawnee, IL, we offer services to Springfield and the surrounding area, extending out approximately a 75-mile radius. Contact us to confirm service in your area.

Midwest Garage Door Company was founded in 1994 in Pawnee, IL and still today remains a leading provider of garage doors, openers and other accessories. For more information, please visit the About Us section of this site.

We accept cash, checks, Visa, MasterCard and Discover.

Yes, we will gather all pertinent information before heading your way. In most cases, the installer will call you prior to arriving to complete your installation, service or repair.

Yes, our warranty covers 18 months up to 3 years on various products. Contact us for more information.

Yes, our sales staff will come to your home and provide a free written estimate for replacement of garage doors, openers, and sections.

Yes, all of our installers have earned their certification through the Institute of Door Dealer Education and Accreditation. All installers require testing and a minimum of two years of experience. All non-certified installers are registered in the program and must be certified upon reaching their two years of experience.

IDEA, or Institute of Door Dealer Education, is a voluntary program in which applicants must complete a comprehensive six-part study course covering all aspects of the residential and commercial door and access systems industry. We are the only company in the Springfield area to meet all IDEA certification standards..

This Apprenticeship is a combination of on-the-job training and related instruction in which each member of our team learns the practical and theoretical aspects of a highly skilled occupation. Apprenticeship programs can be sponsored by individual employers, joint employer and labor groups, and/or employer associations.